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MyFundedDesk
Support Desk Online • SLA < 45 Mins

Connect Directly with
Our Trader Desk

Whether you have an evaluation question, require payout support, or want to report platform telemetry, our specialist desk is ready to assist.

Priority Channels

Choose the best channel for your specific query type.

Official Desk Email

24/7 Active

General inquiries, evaluation pass reviews, and payout disbursements.

support@myfundeddesk.com

Trader Telegram Group

18K+ Members

Real-time market discussions, economic announcements, and system alerts.

@FundedDeskIndia

Operating Hours & Response SLAs

Trading Hours Support: Mon - Fri, 09:00 - 18:00 IST
Average Live SLA: < 42 Minutes
Weekend Payout Reviews: Sat - Sun, 10:00 - 16:00 IST

Corporate Office

FundedDesk Technologies Pvt. Ltd.
Level 8, Platina Tower, G-Block,
Bandra Kurla Complex (BKC), Bandra East,
Mumbai, Maharashtra 400051, India

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Thank you for contacting FundedDesk. Your inquiry has been routed to our live trader operations desk. A confirmation has been transmitted to your email.

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Direct transmission to our risk and engineering teams.

Common Instant Answers

How long does it take to receive challenge credentials? +

Credentials are generated instantly upon successful checkout. You can log into your trader dashboard immediately and start placing simulated orders.

When can I request my first withdrawal? +

On funded accounts, payouts are processed on a 7-calendar-day weekly cycle upon completing 5 qualifying profitable trading days (≥0.1% profit each; 7 profitable days at ≥0.25% for Instant Funding) and achieving a minimum 5% net profit.

What happens if an unexpected terminal glitch occurs? +

All orders are server-side logged with tick timestamps. If a genuine connectivity failure on our matching engine causes an unfair breach, our risk committee resets the account with zero penalty.